CONFIDENTIALITY OF INFORMATION ABOUT THE SOURCE OF GOODS
King Cargo is committed to absolute confidentiality of Customer’s source of goods. Any act of disclosing a Customer’s source of goods to a competitor from any King Cargo employee is strictly prohibited.
King Cargo only uses the Customer’s import history information for the purpose of improving the service for the Customer and King Cargo’s own market overview statistics. Personal information security. All personal information of customers registered on King Cargo is absolutely confidential.
King Cargo commits to only use this information in customer transactions and King Cargo’s own customer care and marketing activities.
INFORMATION STORAGE POLICY
King Cargo will store Customer’s information (orders, finance) on King Cargo’s server system. The minimum time for online storage is 06 months from the time of information generation. To accommodate system performance, King Cargo may have to delete or hide information that is past the time it is stored.
King Cargo will record Customer’s actions / actions and communications when accessing and using the King Cargo service for the purpose of ensuring the safety and clarity of transactions, as well as enhancing quality of customer service.
King Cargo system will automatically perform the following tasks:
+ Automatically change the state “Completed” after 2 weeks of delivery for orders with status “Received”. This state transition is for the purpose of properly controlling the order status; does not affect data and information about the order (if any).
+ Automatically delete for orders in cart created but no deposit after 15 days of order creation. Automatically delete cart items but don’t create an order after 15 days.
+ Automatically delete orders with status “CANCEL” or “OUT OF STOCK” from your Order List after 60 days in the system;
+ Financial arrears for orders with missing goods, shipping or service charges or wrong transfer status “out of stock”.
PURPOSE AND SCOPE OF INFORMATION COLLECTION
The collection of customer information using King Cargo service mainly includes: email, phone, customer name and address. This is the information that we need you to provide when ordering to contact us to confirm when an order is available to ensure the interests of consumers.
SCOPE OF USING INFORMATION
The company uses the customer information provided to:
– Contact to confirm the order and ship to the address you requested.
– Contact and resolve with customers in cases that arise.
– Do not use customer personal information other than for confirmation and contact related transactions with King Cargo
– In case of legal requirements, the Company is responsible for cooperating in providing client information upon request from judicial authorities, including: Procuracy, courts, police authorities to investigate. related to certain law-breaking acts of customers. In addition, no one has the right to compromise the personal information of customers.
TIME TO STORE INFORMATION
Personal data of customers will be stored until there is a request to cancel. Left, in all cases, personal information of customers will be kept confidential in King Cargo’s data warehouse We are committed to protecting your personal information in any way possible.
We will use a variety of information security technologies to protect this information from unauthorized retrieval, use or disclosure.